VSH App Privacy Policy

Effective Date: April 21, 2025

1. Introduction

VSH(“we,” “us,” or “our”) values your privacy and is committed to protecting the personal information you provide when using our real estate platform and related digital services (collectively, “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By accessing or using our Services, you agree to the terms described herein.

Disclaimer: This Privacy Policy is provided for general informational purposes. VSHrecommends consulting legal counsel to ensure full compliance with applicable laws and regulations.

2. Information We Collect

We may collect and process the following categories of information:

  • Account Information: Name, email address, phone number, profile picture.
  • Property and Transaction Data: Listings you create or save, search criteria, property preferences, transaction records.
  • Financial Information: Payment details, billing address, transaction history (when you pay for premium features).
  • Usage Data: IP address, device type, browser type, pages viewed, time spent, clickstream data, and other analytics collected via cookies and similar technologies.
  • Communications: Messages you send to other users or to our support team, feedback, and survey responses.

3. How We Use Your Information

Your information is used to:

  • Provide and Improve Services: Enable account creation, property searches, listing management, messaging, and payments; optimize and enhance our platform features.
  • Personalization: Tailor property recommendations, notifications, and marketing communications to your preferences.
  • Customer Support: Respond to inquiries, troubleshoot issues, and provide assistance.
  • Analytics and Research: Analyze usage patterns and trends to improve functionality and user experience.
  • Legal Compliance: Fulfill legal obligations, enforce our Terms of Service, and protect the rights, property, or safety of World merchent, our users, or others.

4. Disclosure of Your Information

We may share your information with:

  • Other Users: Basic profile and listing details when you interact or transact through our platform.
  • Service Providers: Third parties who perform services on our behalf (e.g., payment processors, hosting providers, analytics vendors). They are contractually bound to keep your data secure.
  • Legal and Regulatory Authorities: When required by law, regulation, or valid legal process.
  • Business Transfers: In connection with any merger, sale, or acquisition of VSHassets, subject to confidentiality obligations.

5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information, including:

  • Encryption: SSL/TLS for data in transit and encryption at rest for sensitive records.
  • Access Controls: Role-based access restrictions and secure authentication mechanisms.
  • Monitoring and Audits: Regular security reviews, penetration testing, and vulnerability assessments.

No system is entirely secure; we cannot guarantee absolute protection, but we strive to protect your data to the fullest extent possible.

6. Data Retention

We retain your personal data only as long as necessary to provide our Services or to comply with legal obligations. When no longer needed, we securely delete or anonymize your information.

7. Your Rights and Choices

Depending on applicable law, you may have the right to:

  • Access or Port Your Data: Request a copy of the personal information we hold about you.
  • Correct or Update: Fix inaccuracies in your information.
  • Delete or Restrict: Ask us to erase or limit the processing of your data.
  • Object to Processing: Especially for direct marketing or profiling.
  • Withdraw Consent: If processing is based on your consent.

To exercise these rights, please contact us at the details below. We may require verification of your identity before fulfilling requests.

8. Cookies and Tracking

We use cookies and similar technologies to operate and improve our Services, analyze traffic, and provide personalized content. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version here with a revised effective date. Please review this page periodically.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

VSHPrivacy Officer
Al-Rashid Street, Baghdad, Iraq
Phone: +964 7767347803
Email: support@vsh.com